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HEARTATLAS · COMPLETE GUIDE

How does HeartAtlas work?

A clear guide to understand matching, trust, safety and your privacy choices.

Exchange

01
Understanding HeartAtlas

HeartAtlas is an international social network designed for conversations, communities, activities and authentic connections. Its philosophy is: “Talk with the world. Meet naturally.”

02
Create your account and get started

Create one personal account, confirm your email, complete your profile and choose preferences. Multiple, fake or automated accounts are prohibited. Registration does not require a subscription.

03
Profile, photos and visibility

Provide accurate information and only photos you may publish. Control profile and reputation visibility from your account. Unregistered visitors cannot see real member profiles.

04
Conversations, translation and calls

Members can chat privately and use available translation tools. Audio/video calls follow communication settings and safety rules. Never send money to someone you met on the platform.

In groups

01
Premium Group Activities

Live Quiz, Connexions and Ice Breakers are grouped under “Group Activities”. Participation requires Premium. In Ice Breakers there is no right answer or score: the creator chooses a category, everyone answers an open prompt separately, then responses are revealed together to start a natural conversation. Anyone may pass a prompt without explanation.

02
Connections: secret choices and affinities

In a Connections room, participants remain anonymous during the game and are represented only by a gender tile: photo, name and age stay hidden. Everyone must tap “Ready”. When at least half of those present, with a minimum of two people, are ready, a two-minute countdown starts. When it ends, anyone still not ready automatically leaves the room with an explanation about inactivity. In each round everyone secretly and simultaneously chooses the answer that fits them best; choices are then revealed together and HeartAtlas calculates affinities. At the end, profiles are revealed to all room participants and each person can send a Like, a Crush or block a member.

03
Premium Speed Dating

Sessions are scheduled by administrators with a date and time. Registrations follow configured quotas and minimums. Confirmed sessions never start before the announced time. Compatible encounters last up to 10 minutes by default, may be ended early and session chat may be translated. After the session, participants may give private feedback, send a Like, add a favourite or send a Crush under HeartAtlas rules.

04
Speed Dating & Activities history

Your personal history keeps sessions you joined and people actually met where permitted. Administration keeps a global history for operations, safety and moderation. Private interest feedback is not exposed in public history.

Community

01
Community and public/private forums

Community includes public forums, private forums, events, announcements and testimonials. Public spaces follow community visibility rules; private spaces are limited to authorised members. Follow local rules and report abuse.

My account

01
Reputation and ratings

A member can rate another only after a genuine two-way message exchange. Administrators and super-administrators cannot be rated. Raters stay publicly anonymous. Members choose whether their average and rating count appear publicly; administrators may review and delete abusive ratings without arbitrarily changing the rater’s score.

02
Free and Premium

Conversations, forums, community, essential connection features and safety tools remain available without a required subscription under service rules. Premium unlocks Speed Dating and Group Activities. Trials, benefits and Premium duration are shown in your account.

03
Referrals

Your referral code and link are available in Account → My referrals. A referral qualifies when the profile is complete and the member has been present on at least 7 distinct days. Every 10 qualified referrals grants the sponsor 30 Premium days. Fake, duplicate and self-referral accounts are excluded.

04
Cookies and consent

On first visit you can accept, refuse non-essential trackers or customise choices. Preferences can be changed in Privacy Centre → Cookies.

05
Privacy, data and account deletion

Privacy Centre explains visibility, consent, export and deletion. Data linked to Speed Dating, activities and reputation is handled according to purpose, safety rules and applicable retention periods.

Help & safety

01
Safety, blocking and reporting

You can block a member from Discover, their profile or a conversation. Once blocked, neither of you can find or contact the other. Conversations are hidden while the block remains active. Blocking stops interactions; reporting alerts moderation. A limited excerpt of recent messages may be preserved with a report so authorised people can assess context.

02
Pre-production mode

When HeartAtlas is placed in pre-production mode by administration, registration, sign-in, profile completion, profile viewing and Discover search remain available. Other features are temporarily locked until the configured opening date. Administration and authorised moderators keep the access needed for testing, safety and moderation.

03
Support

Support centralises account, safety, Premium, Speed Dating, activities, reputation, billing and privacy questions.

Compatibility and recommendations

Recommendations combine your preferences, relationship goals, languages and compatibility signals. They remain indicative.

HeartAtlas trust

Badges, colors and indicators are explained and never replace your own vigilance.

Verified profile

The badge confirms internal checks, not an official identity verification.

Nearby search

Distance is approximate. No exact address or private coordinates are displayed.

Premium

Premium adds comfort and advanced options without blocking essential features.

Moderation

Moderators handle reports and escalate sensitive decisions to administrators.

Reports

Every case is traceable. Measures range from warnings to permanent bans depending on severity.

Photos

Publishing requires explicit authorization. Protections limit copying but cannot prevent every capture.

Cookies and privacy

You choose optional categories and can change your consent at any time.

Pioneers program

Conditions, progress and remaining places are shown clearly to eligible members.

A question to start a conversation

In My profile, choose a prompt and add an optional answer. It appears on your profile with a Translate button. The message button prepares a first reply that you can review and edit before sending.

Share a date with confidence

After accepting a date, tap Share to open your device’s share sheet and choose a contact or app yourself. HeartAtlas does not access your address book. After the date, each person can confirm their own check-in; the other participant can see that confirmation.

Search with travel mode

In My profile → Travel mode, enter the city, country and end date, turn it on and save. Discover can then find members who live at that destination. These settings stay in your private profile.

Premium principle

Essential social features stay available to everyone; Speed Dating and Group Activities are Premium experiences.

Premium principle

Privacy

Raters are publicly anonymous and you choose whether your average appears on your profile.

Privacy
🎁 REFERRALS

Invite 10 active members and earn 30 Premium days

1

Share your private code

Each member has a private code and link in Account → My referrals. They never appear on the public profile.

2

The referral signs up

They enter the sponsor code or email, or use the invitation link that pre-fills the code.

3

Complete profile + 7 days

The profile must be complete, email confirmed, photo approved, and real presence recorded on 7 distinct days. The account must not be suspended or shadow banned.

4

Automatic reward

Every 10 qualified referrals automatically adds 30 Premium days, cumulatively.

View my referrals